愛華網(wǎng)好的酒店服務(wù)指南可以讓客人快速的了解酒店，準(zhǔn)確的找到提供服務(wù)的專業(yè)人員，在無形中減少了客人對(duì)酒店的不滿，那么現(xiàn)在與大家分享這份中英文對(duì)照酒店服務(wù)指南。
服務(wù)指南更多的是在客人剛剛?cè)胱〉臅r(shí)候第一時(shí)間進(jìn)入客人腦海的酒店構(gòu)造，所以如何在第一時(shí)間給客人留下更好的印象呢？其實(shí)不僅僅紙質(zhì)的服務(wù)指南大家可以考慮把無線網(wǎng)絡(luò)融入到酒店服務(wù)指南當(dāng)中去，如果客人能偶在網(wǎng)絡(luò)中得到滿意的服務(wù)那么是否更能減少人工呢？如可客人可以通過無線網(wǎng)絡(luò)訂到早餐、飲料、服務(wù)那么是否更好的管理呢？第一無線與為您提供更好的酒店無線網(wǎng)絡(luò)構(gòu)建與營(yíng)銷方案，當(dāng)然我們?cè)趯?shí)施方面的經(jīng)驗(yàn)更加豐富！感謝您的閱讀！
更多資訊請(qǐng)?jiān)L問http://kan.weibo.com/kan/3522725202052104
客 房 服務(wù) HousekeepingService
溫馨舒適的客房服務(wù)
各類客房115間，房型齊全，溫馨舒適。配有進(jìn)口家具、精美家具、高文件彩電、衛(wèi)星電視、國(guó)內(nèi)國(guó)際直撥電話、中央音響、獨(dú)立調(diào)節(jié)控制器及客房小酒吧等，是理想的家外之家。而行政客房完善的商務(wù)設(shè)施更讓成功人士盡享輕松與便捷。
1、賓客服務(wù)中心
2、電源適配器及變壓器
3、請(qǐng)勿打擾
4、客房小酒吧
5、客房電視機(jī)
6、洗衣服務(wù)
7、免費(fèi)擦鞋服務(wù)
8、送餐服務(wù)
9、房間清理
10、加床
11、物品借用
12、環(huán)境保護(hù)
13、火警
14、緊急出口
15、安全設(shè)施
16、賓客住宿規(guī)定
客 房 服務(wù) HousekeepingService
Amicable andComfortable Housekeeping
Thereare 115 rooms of various kinds in this hotel, complete in roomtype, amicable and comfortable. Equipped with imported sanitaryequipment, fine furniture, high grade color TV set, satellite TVprograms, DDD and IDD telephone set, central audio compound,separate temperature adjusting switch and room miniature bar, etc.It is an ideal sweet home for the guest when away from their ownhome, while the perfectly equipped executive room enables thesuccessful businessman to enjoy the swiftness and comfort inbusiness.
1、Guest ServiceCenter
2、Power Source Adaptorand Transformer
3、DoNot Disturb
4、RoomMini Bar
5、TVSet at Room
6、Laundry
7、ShoePolishing
8、RoomService
9、Roomcleaning
10、Extrabed
11、Loan ofArticles
12、EnvironmentalProtection
13、FireAlarm
14、EmergencyExit
15、SafetyFacilities
16、AccommodationRegulations
客 房 服務(wù) HousekeepingService
賓客服務(wù)中心
酒店設(shè)有賓客服務(wù)中心，24小時(shí)為您提供及時(shí)準(zhǔn)確的服務(wù)。需要任何幫忙，請(qǐng)按“客房中心”鍵聯(lián)系。
電源適配器及變壓器
客房?jī)?nèi)電源插座為220伏特50赫茲的電流，請(qǐng)勿在客房?jī)?nèi)隨意使用其它功率電源。需接電源或使用自備電器，請(qǐng)按“客房中心”鍵聯(lián)系。
請(qǐng)勿打擾
如不愿被打擾，請(qǐng)將房門后的“請(qǐng)勿打擾”牌掛在門外，如您不愿接聽電話，請(qǐng)按“0”鍵聯(lián)系總機(jī)接線員。
客房小酒吧
客房小酒吧提供常用酒水，飲料及小食品，按房?jī)?nèi)迷你吧單價(jià)表向住客記帳收費(fèi)。小酒吧每天添置，為方便快速成辦理離店手續(xù)，請(qǐng)?jiān)谕朔慨?dāng)日將小酒吧帳單填好后交至總臺(tái)收銀處。如需添加任何飲品，請(qǐng)按“客房中心”鍵聯(lián)系。
客房電視
客房電視機(jī)能收看到當(dāng)?shù)仉娨暸_(tái)、酒店錄像及國(guó)內(nèi)衛(wèi)星電視節(jié)目，具體節(jié)目請(qǐng)查看客房?jī)?nèi)電視節(jié)目表。
洗衣服務(wù)
酒店為您提供各類衣物干洗、濕洗、熨燙服務(wù)。下午2：00前收取的的衣物將于當(dāng)晚送還。洗衣袋和洗衣單在您房間衣柜里，如需詳請(qǐng)或收取洗衣請(qǐng)按“客房中心”鍵聯(lián)系。
免費(fèi)擦鞋服務(wù)
如需擦鞋服務(wù)，請(qǐng)按“客房中心”鍵聯(lián)系。
送餐服務(wù)
酒店提供客房送餐服務(wù)。中、晚餐及夜間餐請(qǐng)按“送餐服務(wù)”鍵聯(lián)系。
房間清理
您若需要服務(wù)員盡快為您清理房間，請(qǐng)將“請(qǐng)即打掃”牌掛于門外或按“客房中心”鍵聯(lián)系。
加床
如果需要加床，請(qǐng)按“總服務(wù)臺(tái)”鍵聯(lián)系。
客 房 服務(wù) HousekeepingService
GuestService Center
Thehotel’s “Guest Service Center” can provide 24 hours fast efficiency& accurate service. When you need any assistance,please press the phone key “ Housekeeping ” forthe contacting.
PowerSource Adaptor andTransformer
Powersource at the room is: 220Volt/50Hertz a 10-Volt socket alsoprovided in the wash room. Please don’t use any other electricappliance in the room. If you need to connect power source or applyyour own electric appliance, press the key “ Housekeeping ”forcontacting.
Do notDisturb
Pleasehang the signboard “Do not Disturb” at door knob.If you don’t wish to receive any in-coming telephone call, pressthe phone key “ 0 ” for such arrangement with theoperator.
RoomMini Bar
Theroom mini bar provides the guest with wine &liquor,beverage and snacks, which will b e charged for the actuallyconsumed quantity at check-out as per the price list. They will besupplied everyday to a fixed quantity. In order to speed up thecheck-out time, the guest is required to complete the expense billand send it to the cashier at front desk on the date of check-out.Press the key “ Housekeeping ” for the supply ofthe wine & liquor. Beverage orsnacks.
TV setat the Room
The TVset at the room can receive the programs from local TV stations,Hotel supplied video tapes and satellite. Check the TV ProgramGuide Provided in the room.
Laundry
Ourhotel provide laundry service in clouding dry cleaning, wetcleaning and ironing service. Cleaning laundry will be available inthe evening if they were collected before 2:00pm. You can findlaundry beg and laundry price list in the wardrobe.For Details or you wish to laundry service.Please press the phone key “ Housekeeping”.
ShoePolishing
Pressthe phone key “ Housekeeping ” for free shoepolishing.
RoomService
Pressthe key “Room Service” for sending lunch, Dinner or midnight dinnerto your room. Service hours: 24hoursservice.
RoomCleaning
Hang“Room Cleaning” signboard at the door knob, Then we’ll clean yourroom at first.
ExtraBed
Pressthe key “Service Desk” at the front desk for extra bed in theroom.
客 房 服務(wù) HousekeepingService
物品借用
賓客服務(wù)中心備有計(jì)算器、訂書機(jī)、字典、備用插頭、網(wǎng)線、熨斗及熨衣板，如您需要可隨時(shí)租借。請(qǐng)按“客房中心”鍵聯(lián)系。
環(huán)境保護(hù)
為保護(hù)環(huán)境，避免過量使用洗滌劑，請(qǐng)將需要更換的毛巾置于浴室內(nèi)的毛巾筐內(nèi)。
緊急出口
每層樓有兩個(gè)緊急消防樓梯可以使用，您房門背后有指示說明，緊急出口標(biāo)志燈有樓層走廊也可看到。
火警
如發(fā)生火警，請(qǐng)立即由離您房間最近的安全信道撤離，不要使用電梯，走火圖有您的房門后面，詳情請(qǐng)按“大堂副理”鍵聯(lián)系。
安全設(shè)施
酒店保安實(shí)行二十四小時(shí)巡邏，安全起見，我們建議閣下關(guān)好門，并使用防盜眼，請(qǐng)勿隨便開門給任何陌生人。如需協(xié)助，請(qǐng)致電“大堂副理”。
客 房 服務(wù) HousekeepingService
Loanof Articles
Wehave prepared some articles for your temporary use such ascalculator, stapler, dictionary, spare plug, computer connectioncord, iron & iron plate, etc. Press the key“Housekeeping” for such service.
EnvironmentalProtection
Forthe sake of environmental protection and avoid consuming too muchdetergent, please place the used towels in the towelbasket.
EmergencyExit
Twoemergency fire exit staircases are available for each floor. Anindication map for this purpose is at the back of your room doorand you can also find the emergency exit lamp atcorridor.
FireAlarm
Incaseof fire alarm, immediately leave your room to the safety passageaway nearest to you. Be sure not to use lift. The fire evacuationroute plan is at the back of your room door. Press the key “DeputyAssistant Manager” for details.
SecurityFacilities
Hotelsecurity personnel carry out 24-hours patrol in the hotel. You arerequested to shut the door and look at the caller through peepholebefore open the door. Don’t open the door when you are not familiarwith the visitor. Please contact “Deputy Assistant Manager” for anyassistance.
客 房 服務(wù) HousekeepingService
賓客住宿規(guī)定
親愛的賓客：
根據(jù)公安局規(guī)定，所有住客須遵守以下的賓客住宿規(guī)定：
一、賓客住宿時(shí)，應(yīng)出示可以證明身份的護(hù)照、身份證、回鄉(xiāng)證等有效合法證件，旅館方能辦理住宿。
二、賓客住宿時(shí)，應(yīng)把貴重物品和現(xiàn)金托交所在住宿的旅業(yè)單位保管，并辦理好托管手續(xù)，否則后果自負(fù)。
三、凡是來訪客人，都必須征得旅館和賓客的允許，并經(jīng)驗(yàn)證登記后，方能進(jìn)入客房。
四、不準(zhǔn)私留客人住宿或轉(zhuǎn)讓床位，包房（床）賓客如需臨時(shí)外出住宿時(shí)，就事先通知 旅館。
五、嚴(yán)禁將易燃、易爆、劇毒和放射性等危險(xiǎn)品帶入旅館。
六、嚴(yán)禁在客房?jī)?nèi)使用酒精爐、煤油爐、電爐等用火、用電設(shè)施進(jìn)行烹飪或煮食物活動(dòng)。
七、攜帶槍支、武器者必須據(jù)實(shí)登記，自行妥善保管或交由公安機(jī)關(guān)、旅館保衛(wèi)部門代為保管。
八、嚴(yán)禁在旅館內(nèi)招娼、吸毒、非法同居和投機(jī)倒把等危法犯罪活動(dòng)。
九、自覺遵守旅館各項(xiàng)衛(wèi)生規(guī)定，不準(zhǔn)攜帶任何禽畜或一切腐爛等有礙衛(wèi)生的物品進(jìn)入旅館。
十、要自覺遵守旅館各項(xiàng)規(guī)章制度，服從旅館從業(yè)人員的管理，愛護(hù)旅館的一切公共財(cái)物。
客 房 服務(wù) HousekeepingService
AccommodationRegulations
Dearguests:
According to theregulations formulated by Yingtan Security Bureau, each guest isrequested to observe the followingregulations:
1、Only on the presentation of your legal or valid identificationcertificates such as passport, identification card, home-goingpermit, etc. Can you be allowed to be checked-in to thehotel;
2、Hotel guest is requested to leave valuables or cash to the hotelfor safety keeping and complete necessary trusteeship procedure,otherwise the hotel shall not be responsible for suchloss;
3、 Anyhotel visitor must first have the permission from the hotel or thehotel guest. Only after the verification of the valid certificateof the visitor, can he/she be allowed to enter the guestroom;
4、Hotel guest is not allowed to keep the visitor for the night orchange room without the approval from the hotel. When the guest whohas booked a room for him/her alone wishes to be away from thehotel for the whole night, he/she must inform the hotel inadvance;
5、Articles of inflammable, explosive, poisonous and radioactivity arestrictly forbidden be brought into thehotel;
6、Strictly forbid to cook food by means of alcohol stove, kerosenestove or electric stove or by naked fire and other electricappliance;
7、Registration is required for the guest who has brought firearms andweapons and the firearms or weapons should be kept by himself orsubmit it to the local security bureau or hotel security departmentfor proper keeping;
8、Illegal and criminal behaviors such as prostitute-visiting, takingaddictive drugs, gambling, illegal cohabiting and speculation andprofiteering in the hotel are strictlyforbidden;
9、Observe the hotel regulations on hygienic work. Don’t bring animals& fowls or rotten articles into thehotel;
10、Observe various hotel regulations and management, cherish the hotelpublic property;
Theabove regulations are issued by Yingtan SecurityBureau。
